B&B & private policy

Full prepayment is required at the time of booking via a debit to a nominated credit card.
A credit card fee of 3 % is applicable for using American Express.

Cancellations made with more than 7 days notice will be refunded less $10 cancellation fee.
Cancellations made with less than 7 days notice will be refunded less a cancellation fee equal to the first night’s tariff.
Cancellations made in full or in part after checking in, will incur a 100% cancellation fee.
No refunds for early departures or for unused meals.

We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.

No smoking – No pets
Check-in time from 2 pm – Check-out time is 10 am
Breakages must be paid for
We implement a 10 pm quiet time to ensure other guests experience undisturbed sleep

Glenella Blue Mountains does not retain credit card details. Our online transactions are performed via a secure online payment system operated by our reservation system provider.

For up to date details on how cardholder information is gathered, stored and protected please click here to view the latest policy.